Terms and Conditions

Last updated: 30th March 2021

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://hjrproducts.com website (the “Service”) operated by HJR Products (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of HJR Products and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by HJR Products.

HJR Products has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that HJR Products shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Your Right of Return and Refund

• • HJR Products LTD aims to always provide high quality Goods that are fault free and undamaged. On occasion however, Goods supplied by us may need to be returned and such returns are governed by these Terms and Conditions. As a consumer, you will always have legal rights in relation to goods that are faulty or not as described. These legal rights are not affected by the returns policy in this clause 8. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.
  •  The Goods we supply to you come with a manufacturer’s guarantee (for details, please refer to the manufacturer’s guarantee provided with the Goods). If any Goods we supply to you develop faults within their guarantee period you are entitled to a repair or replacement of such Goods under the terms of that guarantee.
  •  The manufacturer’s guarantee described  above and the returns policy set out below are in addition to your legal rights in relation to Goods that you have purchased from us that are faulty or not as described.
  •  If you receive Goods that you have purchased from us which do not match those that you ordered and you do not wish to accept those Goods, we will subject to either replace those Goods with those ordered (if available) or refund to you the price that you paid for those Goods through the payment method used by you when purchasing those Goods.
  • If any Goods you have purchased from us are faulty and you do not wish to accept those Goods, we will  either repair those defective Goods, replace them (if replacements are available), or otherwise refund to you the price that you paid for those defective Goods through the payment method used by you when purchasing those Goods.
  • Any replacement or refund of Goods  are subject to you:
    • (a) informing us promptly on discovery that the relevant Goods are mis-described or faulty;
    • (b) giving us reasonable opportunity to examine those Goods; and
    • (c) returning those Goods and all packaging and documentation supplied with them to us
    •  We will not be liable for any fault in any Goods to the extent permitted by law where that fault is the result of:
    • (a) fair wear and tear arising from the use of the Goods or wilful damage to the Goods after delivery of them to you or for any damage caused by your negligence;
    • (b) your failure to comply with our or the Goods’ manufacturer’s reasonable instructions supplied or included with the Goods as to storage, installation, commissioning, use or maintenance; or
    • (c) you repairing or altering the Goods without our prior written consent,
  • or if you use those Goods having notified us of the fault in them.
  •  It is your responsibility to check that the Goods that you receive from us are:
    • (a) the item(s) that you ordered; and
    • (b) that there is no obvious fault with the Goods,
  • and, as such, we are not responsible for any costs incurred by you in respect of any fitment or incorporation of any Goods into anything after delivery of them to you should you fail to fulfil your obligations under this clause in respect of those Goods. However, nothing in this clause  shall limit your legal rights in relation to Goods we have provided to you that are faulty or mis-described.
  • 8.8 In addition to your rights  if you are unhappy with any Goods that you have purchased from us for any reason or you change your mind, you may return them to us at your own cost within 14 calendar days of delivery of them to you. We will then refund to you the price you paid for those Goods or, if you request, offer to exchange those Goods. We reserve the right to deduct any charges, duties or taxes applied by your courier from any refund due to you.
  •  We reserve the right to exercise discretion with respect to any return of Goods  and may refuse to accept returns under that clause or, if we elect, reduce the price that we refund to you under that clause where:
    • (a) the Goods have been damaged or become worn after delivery of them to you;
    • (b) you have incorporated or fitted the Goods into any other item;
    • (c) those Goods consist of audio or video recordings or computer software supplied in sealed packaging and the packaging for those Goods have been opened on or after delivery of them to you;
    • (d) those Goods have been purchased at a discounted price to take into account any damage to, or lack of quality of, those Goods;
    • (e) you have used those Goods for business or commercial purposes without our prior written consent;
    • (f) you make alterations or repairs to those Goods without our written consent; or
    • (g) we believe that you are trying to abuse our system for returning Goods,
  • although nothing in this clause shall limit your legal rights in relation to any Goods provided to you that are faulty or not as described.
  • 0 Where the return of Goods by you is made
    • (a) we reserve the right to charge you the costs incurred by us in relation to the delivery of the Goods to you and return of those Goods to us; and
    • (b) and the Goods were purchased by you using finance, we reserve the right to either:
      • (i) charge the costs incurred by us in respect of the arrangement and administration of that finance. These costs will vary depending on the amount and length of the finance arrangement; or
      • (ii) instead of issuing a refund, issue you with a store credit for the value of the Goods being returned, such credit to be used within 12 months of this credit being issued to you.
  • If you wish to return any Goods to us for any reason please contact us via email at sales@hjrproducts.co.uk to make the appropriate arrangements.
  • Under The Consumer Regulations 2013 you have the right to cancel your order as long as you do so no later than 14 days after the day on which you receive the goods or service. However, this right to cancel your order does not apply to Goods which are:
    • (a) made-to-measure or custom-made or otherwise made to your specification or clearly personalised;
    • (b) newspapers, periodicals or magazines;
    • (c) perishable goods, such as food or drink; or
    • (d) software, DVDs or CDs which have a security seal which you have opened or unsealed.
  •  Following cancelling an order, we shall reimburse you any sums that you paid for the Goods in question as soon as possible and, in any case, within 30 calendar days of the day on which you gave us written notice of cancellation, less our reasonable costs of recovering the Goods if you fail to pay the costs of returning those Goods to us and subject to you taking reasonable care of the Goods until they are returned to us. If you cancel an order for Goods which we have already processed for delivery, you must not unpack the goods when they are received by you.
  •  If you have cancelled your order under  and the Goods were delivered to you:
    • (a) you must return the relevant Goods to us as soon as reasonably practicable. If the Goods require collection, we will collect them from the address to which they were delivered. We will contact you to arrange a suitable time for collection;
    • (b) you will be responsible for the cost of returning the Goods to us or, where relevant, the cost of us collecting the Goods from you; and
    • (c) you have a legal obligation to keep the Goods in your possession and to take reasonable care of the Goods until returned to or collected by us.

Details of your legal right to cancel and an explanation of how to exercise it are provided in the Order Confirmation.

Delivery

• • •  Your order will be fulfilled by the estimated delivery date set out in the Order Confirmation, unless there is an Event Outside Our Control. If we are unable to meet the estimated delivery date because of an Event Outside Our Control, we will contact you with a revised estimated delivery date.
    • Delivery will be completed when we deliver the Products to the address you gave us.
    •  If no one is available at your address to take delivery, the courier/postal service should normally leave you a note that they have attempted to deliver the Products. It is your responsibility to re-arrange delivery or otherwise collect the Products from the relevant courier/postal service.
    • The Products will be your responsibility from the completion of delivery.
    • You own the Products once we have received payment in full, including all applicable delivery charges
    • We can deliver Products to countries outside of the United Kingdom (International Delivery Destinations). However there are sometimes restrictions on some Products for certain International Delivery Destinations and it is your responsibility to check what restrictions may apply before ordering any Products. We do not accept any responsibility for any such restrictions that may apply to the Products that you have ordered.

• • • •  If you order Products from our site for delivery to an International Delivery Destinations, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount.
      • You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.

You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.

Price of Products and Delivery Charges

• • • • • The prices of the Products will be as quoted on our site from time to time. We take all reasonable care to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system. However if we discover an error in the price of Product(s) you ordered, please see clause 11.5 for what happens in this event.
        • Prices for our Products may change from time to time, but changes will not affect any order which we have confirmed with an Order Confirmation.
        • The price of a Product includes VAT (where applicable) at the applicable current rate chargeable in the UK for the time being. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.
        • The price of a Product does not include delivery charges unless otherwise stated on our site. Our delivery charges are as quoted when placing your order. To check relevant delivery charges, please refer to your Order Confirmation.
        • Our site contains a large number of Products. It is always possible that, despite our reasonable efforts, some of the Products on our site may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United Kingdom without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.